Privacy Policy - Takamul Internet Services

At Takamul Internet Services ("we" or "the Company"), we respect the privacy of our customers and visitors and are committed to protecting their personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services.

This policy applies to all of our online services (websites, applications, support platforms) as well as certain offline activities. By using our services, you agree to the terms set forth in this Privacy Policy.

We may collect the following categories of information:

A. Information You Provide Directly:

• Full name.
• Contact details (email, phone number, address).
• Account registration details (username, password).
• Payment and subscription information.
• Inquiries, feedback, or messages you send us.

B. Information Collected Automatically:

• Internet Protocol (IP) address.
• Device type, browser, and operating system.
• Usage logs (pages visited, session duration).
• Geolocation data (if enabled).
• Cookies and tracking technologies.

C. Information from Third Parties:

• Data provided by payment service providers.
• Data from marketing or technical partners.

We may use your information for the following purposes:

1. Providing Services: To operate and manage internet services, subscriptions, and technical support.
2. Enhancing Experience: To personalize services based on your preferences.
3. Communication: To send service-related notifications, invoices, or technical alerts.
4. Security: To detect and prevent unauthorized or fraudulent activities.
5. Marketing: To send offers or advertisements about our services or partners (with your consent, where legally required).
6. Development: To analyze usage data and improve our products and services.
7. Compliance: To meet legal and regulatory obligations.

We may share your data in the following cases:

• With service providers (such as payment processors, hosting, or technical support).
• With business partners for marketing purposes (with your consent).
• When legally required by government authorities.
• In case of a merger, acquisition, or sale of company assets.

We will never sell your personal information to third parties.

We use cookies and similar technologies to improve your experience on our website. You can manage or disable cookies through your browser settings.

Under international regulations such as GDPR and CCPA, you may have the following rights:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate data.
• Right to Deletion: Request deletion of your data ("right to be forgotten").
• Right to Object: Object to processing of your data for marketing purposes.
• Right to Data Portability: Receive your data in a structured, machine-readable format.

You may exercise these rights by contacting us using the details below.

We apply technical and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Our services are not directed to children under 13 years old (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we may have collected data from a child, please contact us to request deletion.

Your data may be transferred and processed outside your country, in jurisdictions that may not offer the same level of protection. Nevertheless, we ensure adequate safeguards are in place to protect your data in compliance with applicable laws.

We may update or modify this Privacy Policy from time to time. Updates will be posted on our website or applications with a revised "last updated" date. Your continued use of our services after changes means you accept the updated policy.